Delaware Resource Group

  • Transport and Telecom Account Representative

    Job Locations US-OK-Oklahoma City
    Posted Date 2 weeks ago(7/5/2018 4:37 PM)
    Job ID
    # of Openings
  • Overview

    DRG Professional Services is currently seeking a a professional Transport and Telecom Account Representative.  



    The Responsibilities of this role are: 


    • Report on assigned day to day activities to achieve account objectives regarding sales, revenue, expenses and customer service/retention.
    • Coordinate and direct technical resources to support customer information requests related to products and services such as Internet and Voice as instructed.
    • Establish effective working relationships within the company, while meeting or exceeding Fiber Optics’ sales and retention targets.
    • Ensure a smooth transition after the contract has been signed.
    • Ensure complete information is provided through ongoing sales cycle regarding Fiber Optics’ products and services.
    • Develop and/or conduct effective presentations to ensure the successful launch of new Fiber Optic’s marketing programs and/or products.
    • Maintain HubSpot Database with new leads and update daily.
    • Develop a high level of expertise regarding competitive products, services, and promotions to develop methods to positively position Fiber Optics against its competitors.
    • Work with the appropriate Fiber Optics departments, as required to ensure efficient, courteous handling of customer requests, billing/service problem resolution, customer service issues and product and service sales.
    • Reporting on market / competitor activity to the Director of Enterprise Sales.
    • Successfully completes all training programs as defined for position.
    • Maintain proper sales paperwork and reporting reflecting activities and results.
    • Ability to grasp and products in an aggressive time.
    • Perform general office duties and other duties as assigned.






    • A college degree in a related field with a minimum of 3 years’ experience in technology sales; preferably in fiber optics, transport, or internet bandwidth.
    • Must have fiber technology and/or telecommunication sales experience with previous successful background in exceeding sales targets, account development and prospecting;
    • Strong overall knowledge of the technology industry and possess technical aptitude;
    • Well-developed decision-making, analytical and problem-solving skills; excellent oral/written communications skills; computer literate,
    • Ability to prioritize a heavy workload and remain organized;
    • Ability to conduct research and analyze information gathered.
    • Strong written and verbal communication skills and decision-making abilities also required.







    The Company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law.


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